Provider Resources

OHCA Call Tree Options

Toll free: (800) 522-0114.

Option 1 For claim and policy questions

  • Hours: 7:30 a.m. - 5:30 p.m., M-F

Option 2 For the Internet helpdesk or electronic data interchange 

Option 3 For adjustments or third party liability 

Option 4 For pharmacy issues 

  • Hours:  8:30 a.m. - 7 p.m., M-F, 9 a.m. - 5 p.m., Saturday,
    11 a.m. - 5 p.m., Sunday

Option 5 For provider contracts 

  • Hours:  8:30 a.m. – 4:30 p.m. M, Tu, Th, F and 12:00 p.m. – 4:30 p.m. Wed (Training)

Option 6 Prior authorizations 

Other OHCA Contacts 

Other Useful Contacts