Press Release

May 31, 2019

Media Contact:
Jo Stainsby, Director, Office of Public Information
Office: 405-522-7474 or Cell: 405-365-6454

Katelynn Burns, Sr. Public Information Representative
Office: 405-522-7266 or Cell: 405-397-6757


SoonerCare Helpline Available For Members Affected By Recent Storms

OKLAHOMA CITYThe Oklahoma Health Care Authority is encouraging SoonerCare (Oklahoma Medicaid) members to call the SoonerCare Helpline if they need assistance with their medical benefits following recent severe weather events across the state.

Assistance is available to help members with issues such as replacing lost or destroyed medication or durable medical equipment, finding providers, or obtaining transportation to medical appointments. SoonerCare members who have had to move, even temporarily, are also encouraged to call the Helpline to update their address.

The SoonerCare Helpline is available Monday through Friday, from 8 a.m. to 5 p.m. at 1-800-987-7767.



About the Oklahoma Health Care Authority
The Oklahoma Health Care Authority (OHCA) administers two health programs for the state. The first is SoonerCare, Oklahoma’s Medicaid program. SoonerCare works to improve the health of qualified Oklahomans by ensuring that medically necessary benefits and services are available. Qualifying Oklahomans include certain low-income children, seniors, the disabled, those being treated for breast or cervical cancer and those seeking family planning services. The second program OHCA operates is Insure Oklahoma, which assists qualifying adults and small business employees in obtaining health care coverage for themselves and their families. Currently, there are 805,273 Oklahomans enrolled in OHCA’s programs. The agency contracts with a network of 52,414 providers. For more information, visit or